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Ordering

Ordering is easy, and we accept all major credit cards for internet and telephone orders.

It is recommended that you obtain laminate sample from the manufacturer before you place your order. The colour shown on the website are not always an accurate representation of the real thing.

You can contact us by telephone us on 01959 533204. You can also make enquiries by email; we aim to reply to your email within 24 hours.

Deliveries for most of our laminate worktops cost £22 per product.

ALL PRICES ON OUR WEBSITE INCLUDE VAT

We accept most major credit and debit cards. Visa, Delta, Maestro, and Mastercard.



REFUND POLICY

We will refund or exchange goods up to a maximum of 7 days after purchase. If you wish to return/exchange any goods you must first contact us via email at info@cnctopdesign.co.uk

Faulty goods
We aim to check all items prior to delivery and ensured that they are of good standard. If you find the goods to be faulty, they will be re-examined upon return. If the items are found to be faulty then a full refund or exchange will take place. We will cover the cost for carriage if the items are faulty.

Unwanted goods
If you have received your order and are simply not happy with it, or it turns out to be the incorrect item, then you may send it back to us. So long as the item(s) are still in brand new condition and in the original packaging we will issue a refund including the original outgoing carriage charge. You will however, be liable for the return carriage cost. We would ask that the goods be dispatched within 10 days of receiving them. We do not accept returns on products made to order.

This does not affect your statutory rights.




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